Privacy Policy

Introduction

ProInvest by Livion Real Estate is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

We collect information that you provide directly to us and information that we obtain automatically when you use our services:

• Personal information (name, email, phone number) from consultation forms and contact forms
• Property details and specifications from consultation questionnaires
• Contact preferences and communication history
• Website usage data and analytics (anonymized) via Umami Analytics

How We Use Your Information

We use the information we collect to:

• Provide and improve our property sales services
• Communicate with you about your properties and our services
• Analyze and improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We may share anonymized analytics data with Umami Analytics for website performance monitoring.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is processed securely and in compliance with GDPR requirements.

Data Retention

We retain your personal data for the following periods:

• Consultation data: 2 years after last contact
• Contact information: Until you request deletion
• Analytics data: 26 months maximum (anonymized)
• Legal compliance data: As required by Serbian law

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Data portability
• Withdraw consent for data processing

Contact Us

If you have any questions about this Privacy Policy, please contact us: